Refund policy

Returns
If you are not fully satisfied with your purchase, you may return it to us within 14 days, providing it is in an unused condition, for a refund of the purchase price minus post and packaging costs. To start a return, please contact us at info@swagglesdogcollars.com. If your return is accepted, we will provide the return address and return instructions. Items sent back without first requesting a return may not be accepted.

Faulty/Damaged Goods
Customer service is of the utmost importance to us, so please contact us at info@swagglesdogcollars.com if you receive faulty or damaged goods, explaining the fault and we will be happy to help resolve the problem.